JA Davey Pty Ltd (www.jadavey.com.au) respects your right to privacy. We are bound by the National Privacy Principles contained in the Privacy Act 1988. Those principals regulate most of our activities with respect to personal information collected, stored, used and disclosed by us.
The personal information we collect generally includes:
We also collect some information when you use our website. Your use of the facilities and services available through our website will determine the amount and type of information which we will collect about you. Some of this information will not be personal information because it will not reveal your identity.
We collect personal information for the purposes of processing your application for services, to approve transactions you wish to make, to set up an account for you and bill you for our services, to provide you with services that you have requested and to inform you of the goods or services we think you might be interested in.
We generally hold personal information for the purpose of approving transactions you wish to make, providing you with services that you have requested and to inform you of goods or services we think you might be interested in.
Most of your information is collected from you directly. The information is obtained when you submit an Application Form to apply for a product or service or each time you have contact with us through our telephone contact, direct mail or via our website. We may sometimes ask to collect particular personal information about you. Unless we have already done so, when or before we collect that information, we will take reasonable steps to inform you of the purpose for which the information is collected and the main consequences if all or part of the information is not provided.
Other ways we generally collect information include if you are applying to us for credit arrangements we obtain a credit report about you from a Credit Reporting Agency. We are required to comply with the Privacy Act and Credit Reporting Code of Conduct when we request or obtain Credit Reports about you.
We hold your personal information in a combination of computer storage facilities and paper based files and other records. These facilities and records are located on site at our head office and off site at secured Premises.
Sometimes we will ask you to consent to a disclosure or use of personal information for a particular purpose. We may do so in writing or via the telephone. Other times, your consent will be taken to be given where you indicate to us that you wish to obtain information about any goods or services. We also may disclose or use your personal information without your consent in one or more of the following circumstances:
We do not disclose your personal information to others except to our related companies, to organisations which provide services to us, with your consent or where it is reasonably necessary to provide you with services, where required by Law or to organisations which have requested us to provide services to you, or who co-operate with us in offering products or services.
If you would like to contact us or access this information you can do so by contacting us at 626 Lorimer Street, Port Melbourne VIC 3207. Phone 1800 010 891. You can also correct this information if it is inaccurate, incomplete or out of date.